The second-hand marketplace Members Voice Anger Over Size Modifications
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for female and kids' apparel but did not contact all users about the change.
Digital Channels Response
Numerous buyers and vendors are posting online claiming that product pages now present an altered size classification versus the original listing as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand when needed, which has left users frustrated.
Size Classification Changes
Before the change, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Accounts
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
A different user, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update within the service has received backlash: previously, the service retracted a modification to its shipping options after backlash from users.
